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COOKIES, PRIVACY AND GDPR

Whilst you are browsing our huge collection of unique greeting cards and crystal jewellery online, it's important to know how our site uses cookies and treats your personal information.

COOKIES POLICY

Our website uses cookies to distinguish you from our other users. This helps us provide you with a good experience when you are browsing and also allows us to improve our site.

 

All websites which operate across certain parts of the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computers or mobile device. This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them. To review the privacy policies that apply to users of daggersveil.co.uk, please read our Privacy Policy. 

 

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

 

Cookie types

•  First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website  and another entity sets a cookie through that website, this would be a third-party cookie.

 

•  Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

 

•  Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

What cookies do we use and why?

The cookies used on our site are categorised as performance cookies and session cookies. 

 

‘Performance’ cookies collect information about how you use our website – e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our content is.

 

Some of our performance cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.

We use the following:

Performance cookie - Google Analytics

The daggersveil.co.uk website uses Google Analytics; a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website, and compile reports for us on website activity. This cookie does not collect information that identifies an individual. How to reject or delete these cookies http://www.google.com/intl/en/privacypolicy.html

 

Performance cookie - Shopping Cart

This allows the shopping cart to perform correctly. You are able to purchase from daggersveil.co.uk without logging in or creating an account.

 

Share tools

If you take the opportunity to 'share' content with friends through social networks – such as Facebook, Twitter and Pinterest - you may be sent cookies from these websites. I don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

 

How to delete and block our cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.

 

Changing your cookie settings

Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. You should use the ‘Help’ option in your internet browser for more details. Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies

 

Can I withdraw my consent / Right to be forgotten?

If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings. For further information about deleting or blocking cookies, please visit: www.aboutcookies.org/page/2/

 

YOUR CONSENT

By continuing to use our website, you are agreeing to our placing cookies on your computer in order to analyse the way you use our website. Please read this cookie policy carefully for more details about the information we collect when you use this site.

 

If you do not wish to accept cookies in connection with your use of this website, you must stop using our site.

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PRIVACY POLICY

Managing your personal data

When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage your personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice.

Whether you have supplied your personal details online, by phone, by email or in a letter, we will never use them without a lawful reason to do so. We will use your personal data for the purposes for which they were initially requested and as fully explained in this Privacy Policy.

 

Using your personal data for direct marketing purposes

Based on your signing up to our subscription service, we will use your email to send you details of our latest products and promotions. 

We hold your personal data for the purposes of direct marketing to you for a period of two years from the date of your last purchase or transaction. We will continue direct marketing to you after the two years have passed if you fall into any of the following categories:

  • you have updated your marketing preferences or,

  • you have opened/clicked on a direct marketing email in the last 12 months.

 

Purchasing

You do not have to create an account to purchase from our site. You purchase as a guest and the only information we would have access to is your address which would not be shared with anyone else under any circumstances. 

Site subscription

You are able to subscribe to our site and your email address will be used to contact you in the form news and offers. Again, your personal information will never be shared with anyone else under any circumstances.

What type of data is collected?

When you make a purchase:

  • Your name

  • Your address

  • A contact telephone number

  • An email address

When you subscribe:

  • Your name

  • Your email address

When you use the contact form:

  • Your name

  • Your email address

  • Your reason for contact

  • Your message

Will any of my data be given to third parties?

Dagger’s Veil does not sell your personal data to third parties, nor will Dagger’s Veil provide your personal data to third parties, unless obligated by law, for instance in case of a lawful request by law enforcement authorities. 

What are the purposes for collecting my data?

Personal data collected through this website will only be used for the purposes for which it was provided. If you make use of our contact form, we will use the data you provided to stay in touch with you and service your request. If you fill in a request to be kept informed by us, we will collect your details in order to periodically provide you with updates on developments regarding Dagger’s Veil.

For how long will my data be kept?

Dagger’s Veil will save your data for as long as is necessary for the purpose for which it was provided. In the case of the contact form, after we have serviced your request, your data will be kept for a maximum of two years for analytic purposes. Client personal information will be deleted 18 months after the first transaction unless your marketing preferences have been updated or you have opened or clicked on a marketing email in the last 12 months.

Will my personal data be secure?

We value your privacy. Dagger’s Veil has therefore taken organisational and technical measures to protect your data from theft, loss or any kind of use that is not in line with the purposes for which the data was collected. We work with secured networks and, if necessary, with encryption.

Where can I file a request to access, rectify or remove my data?

If you wish to access your data that is processed through this website, you can send a request via email. In order for us to make sure that you are who you say you are, we ask you to attach a photocopy of your ID to your request. Please make sure that you blacken out your photograph and social security number.

Following your request for access, you can request rectification or removal of your data. This can be requested if:

  • The personal data is incorrect;

  • The personal data is incomplete or not relevant to the specific purpose for which it was collected;

  • The personal data is used in violation of the law.

 

We will answer your request within 30 days.

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GDPR STATEMENT

Our staff are familiar with GDPR and their personal responsibilities. You are welcome to see our policy. Please request via the contact form.

We have a right to erasure process. If you wish to be erased, please contact us via the contact form.

We have a privacy notice which informs people what we do with their personal data, this is saved to the website.

No personal data is transferred outside of the EU

When processing data we undertake the following:

  • The processing is lawful, fair and transparent

  • Transparent about what the data is being used for

  • Data is collected for a specific purpose

  • The data is necessary for the purpose

  • The data must be accurate and kept up to date

  • Data is not kept for longer than necessary

  • The data is kept safe and secure

We do not process sensitive information directly. We may process information on behalf of a client if they ask. This would be subject to strict privacy controls. All storage is secure and our suppliers have GDPR procedures in place.

We have a notification process in place for any breach

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